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Consumer Protection Act, 2019

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  2. Bare Acts
  3. Consumer Protection Act, 2019
  4. Chapter CHAPTER 5

Chapter 5

MEDIATION

1/8
Section 74

Establishment of consumer mediation cell.

(1) The State Government shall establish, by notification, a consumer mediation cell to be attached to each of the District Commissions and the State Commissions of that State.

(2) The Central Government shall establish, by notification, a consumer mediation cell to be attached to the National Commission and each of the regional Benches.

(3) A consumer mediation cell shall consist of such persons as may be prescribed.

(4) Every consumer mediation cell shall maintain--

  • (a) a list of empanelled mediators;
  • (b) a list of cases handled by the cell;
  • (c) record of proceeding; and
  • (d) any other information as may be specified by regulations.

(5) Every consumer mediation cell shall submit a quarterly report to the District Commission, State Commission or the National Commission to which it is attached, in the manner specified by regulations.


Prev Chapter

4: CONSUMER DISPUTES REDRESSAL COMMISSION

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